Information Technology
5S Day: Getting (and Staying) Organized
On September 8, 2017, Information Services hosted its annual 5S Day, a day focused on the LEAN methodology of improving efficiency and effectiveness by organizing and maintaining a clean, high-performance office environment. The five S’s stand for Sort, Set in Order, Shine, Standardize, and Sustain.…
Information Technology
KSUMobile Set to Get a Complete Overhaul
KSUMobile is 91²Ö¿â’s app for accessing information about the university across all campuses. Available on both iOS and Android platforms, over 4,000 people have downloaded the app with an average of 70 new users each day. Since the initial release of the app, IS has delivered various updates to…
Information Technology
A New Firewall Will Help Safeguard 91²Ö¿â Accounts
Information Services has initiated a project to install a new firewall that will better protect the 91²Ö¿â community from Internet threats. 91²Ö¿â users are sent a barrage of malware, phishing attempts, and active hacking attacks. While the current system blocks a great number of these th…
Information Technology
Multi-Factor Authentication: Helping You Secure Your Account
Beginning in Fall 2017, a portion of the university community will begin piloting a security enhancement to FlashLine called Multi-Factor Authentication (MFA). MFA provides additional security protections whereby accessing an account requires a username, password and an additional factor that is ran…
Information Technology
Information Services Puts Students First at Start of Year
The Division of Information Services once again demonstrated its strong students-first philosophy to freshman and transfer students new to 91²Ö¿â. Incoming students eased their transition to the Kent Campus by seeking help at TechHelp tents and tables located throughout campus during …
Information Technology
Reduce Paper Forms with DocuSign
Information Services has launched DocuSign, an electronic signature capture platform that replaces printing, faxing, scanning, and mailing documents, potentially making every approval and decision digital. At present, 136 templates have been published, with many more to come. The initial focus was o…
Information Technology
Free Software Downloads at Software.kent.edu
Software.kent.edu is a new portal for 91²Ö¿â students, faculty, and staff to download free software such as Microsoft Office. Software titles are displayed based on the user’s role, so only software that is available will be visible to download. The portal automated a process that previously cou…
Information Technology
National Cyber Security Awareness Month
Every day it seems another cyber security breach has been discovered that may directly impact you. Were you one of the 40 million people who used a bank card at Target in December 2013 and had your information stolen? Or one of the estimated 143 million Americans whose personal data was stolen recen…
Information Technology
Information Services' Launch of Unified Service and Support Web Presence
Making technology services and support more accessible to faculty, staff, and students is not an easy task, but it is one for which Information Services strives. This is why IS is pleased to announce the upcoming launch of a new service catalog, ticketing system, and updated website. Over the pas…
Information Technology
Kaltura: 91²Ö¿â's New Online Video Platform
As of January 1, 2017, Kaltura replaced KSUtube as 91²Ö¿â’s online video platform, a service that enables users to upload, convert, store and play back video content via the Internet. The implementation began in May 2016 with many of the 48,000 video migrations occurring throughout summer. The r…
Information Technology